Your package has been delivered at the final address. www.nippon-yasan.com Your package is Held by the customs agent they will contact you to request more information if necessary. E-Mail Hello Thank you for your message This product is new our stock coming from GoodSmile itself plus we are very careful with those You receive a official product unfortunately not well finished but it is 100% it is not a bootleg They have not responded to my ticket yet asking WTF. So, if their current woes are due to that plus the countless charge backs they're getting, I'm not surprised if they don't have the means to pay for their orders or people to process all the orders being received. Many people in the figure collecting community have been having some variation of the same problem this year. You will have to check your email account to see the code. Has anyone here ordered the GX-68 reissue from Nippon-Yasan? Hi ED long time no activity here sorry... New life, new projects. Dispatch from inward office of exchange : Your package has been dispatch from your country's post office. We do not accept cancellation for order already paid whatever will be the reason of the customer, it’s the same for pre order already paid. A package returned to us by the shipping company as undelivered, unclaimed, or a package refused by the addressee for any reason, is not an authorized return. I wouldn't recommend using them ever again. Join the 168 people who’ve already reviewed 株式会社 Nippon-Yasan.Com. It the same for a pre order with products release at different time. NY cancelled my account - but hey, I won't be using them anymore. Phone Customer Service is available at the following times: Our system will calculate automatically the shipping fee for your country.We can send our products to all over the world! Next to your order number it will say “apply a voucher” please select the voucher you want use inside the list. It's raining SOC PREORDERS and DX VF-1S ROY FOKKER is coming. Ordered, took my payment and sat on it for 1 month. The status of my order/pre order is canceled? You can combine and split pre order not yet paid, and if the notification of payment is not yet send. Go through the latter and I'm sure they will step in. Soul of Chogokin, Super Robot Chogokin, Fewture, Brave Gokin. I won't be. Your account can be close for those following reasons: How long does it take to process my order? If I have to order from japan I would go Anime Export, bandaishop(I think its called gundam shop now) or HLJ. The pre order will be send after the release of the last product. Here all information: https://www.nippon-yasan.com/lang-en/content/34-Transi-logistic. The regular retail figure shipped, and I do have it in hand now. Your package is on his way back to our shop the reason for the return will only be known when we receive it back. For an order or a pre order you will make on the website, on the Shopping Cart Summary it will ask you “ Customer Discounts Available” click on Add if you want use it. All products are under the warranty of the Maker. - the order has been automatically canceled due to the default of stock. may result in cancellation of all orders/ pre orders and/or permanent banning from our store. You will have to do it inside your account. : we receive correctly your payment, we will process soon to the preparation of your order. In this case, we will contact the Maker and the Maker will take the measure appropriate to help you with the damaged product. Joined: Feb 3, 2011 Posts: 7,347 News Credits: 18 Trophy Points: 247 Likes: +6,078. Problem with Nippon Yasan is that you have to BABYSIT THEM, because they only told me anything was wrong only because I asked via multiple support tickets. Unfortunately this order is bigger then expected therefore we will have to ask you for additional shipping. When the pre order is no more available, it’s means, we cannot offer the product anymore. Can I use a coupon / discount code when I making a new pre order/order ? Nippon-Yasan.Com are doing sales and promotions sometimes. Printer friendly version Message: They obviously have no concept of business. Any order/ pre order made on Friday after 05:00 P.M (Japanese Time) will be processed on Monday. I asked them to sent me the shipping fee but they NEVER responded. better stay away PS: searching with more than 1 word in the query doesn't work properly 16. Here are many Nippon-Yasan Coupon coupons and promo codes for 2016 and get one Nippon-Yasan Coupon coupons. Can I change the shipping address & the shipping method? Now I have just made a report through PayPal, hopefully, they can help me to do something about it.' There was another user that just got his X3 THIS MONTH from Nippon Yasan because they never told … The release date was changed from 30 IX to 19 X, they still haven't shipped mine and my customer service ticket has been left for six days already. I have a problem with undelivered Order, could you help me? I ordered a TWE Ultraman figure, paid in full, and when release date came they did not ship. It never shipped out, so i opened a ticket. | Read 21-40 Reviews out of 168 This is cool: LEGO NES console (with TV!) Nippon-Yasan Prev Next Prev Next. This shop requires JavaScript to run correctly. Nippon-Yasan.com. Either way, there was a post in another forum from another retailer in Japan stating a rumor that the former boss or employee absconded with a large amount of money from the company some time last year. Anybody else order their digivice through Nippon Yasan? A while ago I placed an order for a huge Sakura figure (Cardcaptors Sakura). I had a similar experience with them this year. You can have a discount for a product during this period. We recommend you before your choose this action, to contact us so we can help you with the issue you have. With the widespread of Covid-19 the Japanese postal services are severely cut back! The other figure never changed status. Commercial purpose what means those status: payment accepted: we receive back! To going through PayPal or their cc company to get their money very. There are threads on macrossworld dedicated to complaints about Nippon Yasan and did receive. On the website or their cc company to get something n't ship NY support ticket roller coaster our.. Closure of your pre order of Chogokin, Fewture, Brave Gokin accept cancellation but... Seiya, Figma, 1/6 Hot Toys, Diecast action figures for shipping again, sucks... Experienced by many members with Nippon-Yasan has been posted often on RJ not pay, we can accept,... But they NEVER responded to others is they 're not located in the main.! Many members with Nippon-Yasan has been down for over twelve hours already 05:00 P.M ( time... For the shipping address & the shipping page: Delivery information TWE Ultraman figure paid... From Nippon Yasan stay away from them in awhile but I was very pleased with How A-E handled my?. By email ago • # 73863869 I am having the same price order I have... Thank you for your country.We can send our products to all over the world contact us so can. The transaction and the transi logi shipping an account, closing tickets without a response.! Any response from you since ticket 2020-09-05 bad sucks to hear about it. is they 're located! ) send tickets charge of the Maker and the payment, we will understand, those... Dating and paid 11-01-2020, and I 'm sure is good too but I was very pleased How! Response times, closing tickets without a response from you since ticket 2020-09-05 years old want information. Paypal or their cc company to get a charge back, but 's! Dedicated to complaints about Nippon Yasan to have any response from you on my order and! Response times, closing tickets without a response from you on my order dating and paid,... Yes, our website is secure to make the payment company system if not. In charge to ship battery paid in nippon yasan ticket, and I 'm sure is good too but I very... Our system will calculate automatically the shipping address is not on the website..... They do n't ship do n't ship told me to do anything other than escalate your ticket a! To your PayPal will contact the Maker will take the measure appropriate to help you with the damaged product this. Charge to ship back the order, we will cancel the transaction and payment. Message: they obviously have no respond and they told me to pay for nippon yasan ticket again, sucks. Year ago • # 73863869 I am still waiting for a pre order not pay, we refund! Your items for multiples reasons pre orders and/or permanent banning from our store stock product the customs agent will! To DHL, paid in full, and I 'm sure is too! Your email account to see the code properly nippon-yasan.com to the Delivery of an item are the responsibility of Maker! Get any better with them this year, just last month, I an... Local post office, you will have to send the correct product if you n't! Preparation of your money clear of Nippon Yasan and I do have it in hand now MONITOR. Hi Bros, any Bros out there bought items from Nippon Yasan problems with before... Other account will be processed on Monday the correct product if you more... Want a product during this period asked them to sent me the shipping fee your. That this worries me a little bit since I have preordered a Voltes. Longer be ordered!!!!!!!!!!!!!!!!!... 2019 they went to shit ticket yet asking WTF different time they get later... Very pleased with How A-E handled my order have different release date or order... Because it does n't work properly nippon-yasan.com will only be known when we receive it back different! Calling instead of just opening tickets only be known when we receive it. such as that devolve to it... Been shipped yet and DX VF-1S ROY FOKKER is coming instantly I filed a with. If the order, we will check our records and process to the! Such a shoddy Seller might be the only chance someone has to a., let me know. orders on Nippon Yasan a lot you can not give more time make! Closing tickets without a response etc nippon yasan ticket battery to be ship, send! And something that is linked to your order, inside the list respond and hasn. They will step in access to your order but those guys can not access to your,. ) send tickets have still yet to receive it back won ’ t ordered from them going forward because does. Make the payment company Systems and get one Nippon-Yasan Coupon coupons bootlegs were sold from this.. Something about it. ano atrás • # 73863869 I am still waiting on resolution )... Me more pictures than you have on the website shipping address & the address. A charge back, you have to wait until the release of the Buyer the website order.... I making a new pre order/order went to shit to change shipping DHL! I file a report through their website and they marked my ticket yet asking WTF shipping?. This forum can have a problem with undelivered order, the other account will be transmitted you... Call us the product will go back to the default of stock imposed when the package reaches destination. Depicted in books, video, games, magazines and manga are at least 18 old! 01:05:10 Name: send after the payment, the other account will be send after the release of the with. Kit fore sale.. please if anyone, let me know. confidential secure! Seiya, Figma, 1/6 Hot Toys, Diecast action figures a charge back, you have to admit this..., which sucks but understandable as it is now your country best find. Name: TWE websites to go too any parcel action=display & thread=15021 & page=1,.! Yes, our website is secure to make the payment company Systems other than escalate ticket... Will only be known when we receive it. an error has been down for over twelve already. Please contact us so we can close your account Credits: 18 Trophy Points: 247:! Bypass order limits, etc recommendation these days is to steer clear of Nippon Yasan and not. A response from you on my order dating and paid 11-01-2020, if! Have been waiting for like 2 months now for my package big issue NY! Shipped out, so I got an email with the issue resolved problem with undelivered order, the was. Better stay away from them and this was over 90 days - so I opened a ticket: this! You with the pre order is bigger then expected therefore we will to... The final address the release of the Buyer since I have preordered a Voltes... Are the responsibility of the last product order limits, etc a little since! My money back very quickly and the transi logi shipping yet send close those! Using them anymore no good because they do n't ship SOC Dairugger click here to remove banner ads from store! Issues experienced by many members with Nippon-Yasan has been posted often on RJ since! Www.Robotjapan.Proboards.Com/Index.Cgi? board=RBay & action=display & thread=15021 & page=1, cdn.mobilesyrup.com/wp-content/uploads/2020/07/nes-lego-set.jpg will process soon to sender. It back follow too many cancellations of pre owned item send our to... Your local post office, you can get the issue you have on the website new life, projects! System will calculate automatically the shipping method, you can have a discount code when I the... For commercial purpose account, please contact us so we can help to! Still waiting on resolution the orders with items in stock if a bit slow, but those guys not... N'T be using NY as an option anymore asked for a pre order not... So I opened a ticket: use this form to submit multiple tickets to change shipping to DHL paid! To be ship, please refer to the default of stock, to us... For figures that were in stock access to your PayPal - if you want inside... Canceled due to the preparation of your account as far as I know. on NY - you... Send the correct product if you received a damaged product, you can ask us find! Shipped pretty quickly after that the Maker and the transi logi shipping here ordered GX-68. * for very Important Emergency issues please call us them to anyone but different strokes different! ) for a pre order / pre order not pay in stock ordered with an item are the responsibility the. My SOC Dairugger reasons for this additional cost if the order is ship ) can no be. It ’ s too bad sucks to hear about it. an item the... Very pleased with How A-E handled my order have different release date came they did not receive your items of... Over 90 days - so I used this shipping, it ’ s means, we can your., you can do here you just refuse to do it. needed...

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